The staff is great- Dr. Haack is gentle, Katie will take care of anything you need, and Amber is a great nurse. But, They do not take privacy seriously. There are charts on the front counter where anyone can see your name. There is no conifentiality when there is treatment talk in the waiting room, by the doctor. Not good. The new lady maybe needs training and the others a refresher? And it is so cold in the waiting room, I may change offices just so I dont get pnuemonia.